Reference

How glory888 Handles Your Personal Data

Your account details, payment activity and device sessions are handled under this Privacy Policy — written for players in Malaysia and covering every interaction from first login to withdrawal.

Account data protectionTouch 'n Go eWallet & e-wallet transaction recordsCookie and device session controlsYour right to access or delete dataDirect contact path for privacy requests
glory888 How glory888 Handles Your Personal Data
DATA HANDLING DETAIL

How We Protect and Manage Your Information

Security and transparency sit at the centre of how we run account data at glory888. Here is what that looks like in practice across the four areas that matter most to you.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. Session tokens expire after inactivity, and device continuity is managed without storing raw credentials on your device.

Cookie Controls

We use session cookies to keep you logged in across mobile and desktop. Preference cookies remember your lobby settings. You can clear or block non-essential cookies through your browser settings at any time.

Data Retention

Account and transaction records — including your Touch 'n Go eWallet and GrabPay deposit history — are kept for the period required by applicable law. When your account is closed, we follow a defined deletion schedule for personal data no longer needed.

Requesting Changes

You can request a copy of your data, ask us to correct inaccurate details, or request deletion of data we no longer need to hold. Submit requests via live chat or email with your account reference and we will respond in writing.

PRIVACY CONTACT

Reach Us About Your Privacy

If you want to access, correct or remove data we hold on your account, our support team handles privacy requests directly. Reach out through any of the channels below and quote your registered account email so we can locate your records without delay.

Team online

Live Chat

Start a live chat session from the account menu. Available for privacy queries, account data requests and wallet transaction questions during our support hours.

Email Support

Send your privacy request to our support email with your account details. We aim to acknowledge data requests and provide a substantive response within a reasonable timeframe.

Account Help Centre

Log in and visit the Help section to submit a formal data request form. This path is useful for written records of access or deletion requests tied to your account wallet.

Common Questions About Your Data

These are the questions we hear most often about how your personal information is handled on this platform.

We collect your name, contact details, date of birth and the information needed to verify your identity. Once active, your login history, device session data and transaction records are also stored against your account.

Yes. When you deposit or withdraw via Touch 'n Go eWallet, Boost or GrabPay, the transaction reference, amount and timestamp are logged to your account wallet for verification and record-keeping purposes.

You can. Contact us via live chat or email, quote your registered account email, and we will compile and send you a summary of the personal data we hold. We handle these requests in writing.

Submit a deletion request through live chat or the Help Centre form. We will remove data we are no longer required to retain by law. Some records — such as transaction history — must be kept for a legally defined period even after account closure.

We do not sell your data. We share it only with service providers directly involved in running your account — such as payment processors handling DuitNow or FPX transfers — and only under data-handling agreements that restrict further use.

Session cookies are required for login and account continuity. Non-essential preference cookies can be blocked or cleared through your browser settings. Blocking all cookies may affect how your session behaves on mobile and desktop.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.