What This Policy Covers and Why
When you open an account with us, we collect the details needed to verify your identity, process your deposits and withdrawals, and keep your session secure across devices. That includes your name, contact details, login history and transaction records — for example, when you fund your
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account via Touch 'n Go eWallet, Boost or GrabPay, the transaction reference and amount are logged against your account wallet. We also collect device and browser session data to maintain continuity when you switch between mobile and desktop. Data is retained for as long as your
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account is active and for the period required under applicable law. Where local law governs eligibility or access, this policy applies only to the extent permitted in your jurisdiction. We do not sell your personal data to third parties. Any third-party service providers we engage —
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such as payment processors for DuitNow or FPX transfers — are bound by data-handling agreements consistent with this policy.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.